Phone: 01453 759660

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Terms and Conditions
 

Please read these terms and conditions carefully. You agree to the following provisions when browsing or using this website.

Confection Affection/ Party On Up ('Us' or 'We') is operating this website for the entertainment, education, information and communication for its customers and visitors. Please read the following statement of conditions which govern your use and viewing of this website and our other web sites.
Customers or visitors to this web site are referred to as 'You' or 'Your'

1. Security & Order Confirmation
When You pay by credit or debit card, Your details are handled by PayPal on a secure server using encryption.
When You place an order to purchase a product We will send You an e-mail confirming receipt of Your order and containing the details of Your order, including transaction and order reference numbers. Your order represents an offer to Us to purchase a product which is accepted by Us when We process payment for your order.
When We accept Your order, We will send a Despatch Confirmation E-mail.
Any products on the same order which We have not confirmed in a Despatch Confirmation E-mail to have been despatched do not form part of that contract.
If You have incorrectly entered Your email address Your confirmation and despatch email may fail. So long as payment has been processed successfully this will in no way affect Your order.
Failure by Us to send a receipt confirmation email or despatch confirmation email in no way invalidates Your offer or Our acceptance of your offer.

2. Postage and Packaging
postage prices are for orders to UK mainland ONLY. We DO NOT SHIP to the USA and Europe. 
Full Post Codes are needed for each order. If You provide an incorrect address, including the postcode, We do not accept any responsibility for a non-delivery of an order due to an incorrect address.
Any items that are incorrectly addressed and returned will be refunded minus the postage and transaction fees. 
for more information please see our delivery and returns section


3. Damage & Tracking Parcels
please see returns section

4. Contact Details
For delivery, purchase or product queries please contact us using any of the following methods listed at the Contact Us page on the web site.

5. Prices & Product Details
All prices quoted are in £ Sterling (GBP).
We endeavour to ensure that the information shown on the web site is as accurate as possible however we cannot guarantee that information and offer no warranties as to the accuracy.
We cannot be held responsible for typographical errors on this site, including but not limited to those regarding price. We reserve the right to make changes to Our web site including prices, products, ingredients and terms & conditions without any notice being given.
All products and services are subject to availability and may be withdrawn from sale at any time. If for any reason goods ordered are not available You may be offered an alternative. This alternative will be offered by telephone or email. We will never ship an alternative product without obtaining authorisation beforehand.

6. Returns Policy
please see returns page



7. Title
The title for goods supplied remains with Us until full payment has been received.

8. Privacy
We take Your privacy very seriously and are committed to providing our customers with an Internet experience that respects Your privacy.
When You make a purchase we need to collect certain information to process Your transaction and fulfil Your order. We do not reveal your information to any third party for any purposes.
You can be confident We will not disclose Your details to anybody unless required by law to do so or unless You explicitly give Us authority to do so.
We do not hold your credit or debit card details.

9. Spam Attack
The EU Directive on Privacy and Electronic Communications demands that member states do more to combat spam. The UK law tries to create a system that lets legitimate businesses send direct e-mail to users but attempts to stop the 'scammers' and 'spammers'.
We only send emails to addresses that have been supplied directly to Us by customers and We always remove addresses from Our address book when requested to do so by those customers. We never 'spam'.

10. Data Security
We endeavour to take all reasonable steps to protect Your personal information. All the data collected by Us is stored on a secure server. The secure server software encrypts all information You input before it is sent to Us.

11. Data Protection Act 1998
We are not required to register under the Act (see “Core Business” exemption), however We are required to follow eight guiding principles laid down by the Act. These are:
Fairly and lawfully processed;
Processed for limited purposes;
Adequate, relevant and not excessive;
Accurate and up-to-date;
Not kept for longer than is necessary;
Processed in line with the data subject’s rights;
Secure; and
Not transferred to a country outside the European Economic Area (EEA), unless that country ensures the protection of the rights of the individual to whom the data relate.

12. Your Account
If You use the website, You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer to prevent unauthorised access to Your account (when implemented).
You agree to accept responsibility for all activities that occur under Your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform Us immediately if You have any reason to believe that Your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

13. Access to Our Website
We will do Our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed.
Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

14. Licence for Website Access
We grant You a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Us.
This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Our web site as long as the link does not portray Us, Our products or services in a false, misleading, derogatory, or otherwise offensive matter.

15. Your Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must use the website for lawful purposes only and must not use the website for any of the following:
To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing;
Fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
In breach of copyright, trademark, confidence, privacy or any other right;
Is otherwise injurious to third parties;
Objectionable;
Which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam'; or
Causes annoyance, inconvenience or needless anxiety.

16. Copyright
All content included on the website, such as text, graphics, logos, and images belong to Us, and are protected by United Kingdom and international copyright laws.

17. Trademarks
All trademarks acknowledged.
Our graphics, logos, page headers, scripts and service names are the trademarks or trade dress of Confection Affection or P. L. Elms and may not be used in connection with any product or service without Our written authorisation.

18. Events Beyond Our Reasonable Control
We will not be held responsible for any delay or failure to comply with Our obligations under these conditions if the delay or failure arises from any cause which is beyond Our reasonable control. This condition does not affect Your statutory rights.

19. Waiver
If You breach these conditions and We take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these conditions.

20. Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales.

21. Statutory Rights
These conditions in no way affect Your statutory rights.

22. Trading Name
Confection Affection and Party On Up is a trading name of P. L. Elms.


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